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Online Language and Communication Skills Training

Seattle Central 039-049 Oral Communication

$20.00

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Five lessons focusing on specific communication strategies useful for working with patients and co-workers in a variety of health care environments. Useful for new employees or students in allied health professions looking for practice on:

  • Learning how to talk with clients and co-workers in an appropriate and comfortable manner.
  • Learning specific communication strategies needed on the job.

Each lesson includes audio and/or video interactions with interactive practice exercises on specific skills.

Outline:

Greetings, Active Listening with a Client, Noticing a Mistake, Assertiveness on the Phone, Clarifying vs Judging

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