Online Language and Communication Skills Training
Seattle Central 039-049 Oral Communication
Five lessons focusing on specific communication strategies useful for working with patients and co-workers in a variety of health care environments. Useful for new employees or students in allied health professions looking for practice on:
- Learning how to talk with clients and co-workers in an appropriate and comfortable manner.
- Learning specific communication strategies needed on the job.
Each lesson includes audio and/or video interactions with interactive practice exercises on specific skills.
Greetings, Active Listening with a Client, Noticing a Mistake, Assertiveness on the Phone, Clarifying vs Judging